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Frequently Asked Questions

Register Now

Frequently Asked Questions

Register Now

Event Information   |   Registration   |   Hotel and Travel   |   Sessions
Speakers   |   Accessibility   |   Attendee Hub and Mobile App

EVENT INFORMATION

PointClickCare SUMMIT brings together the people and passion that power the healthcare industry. SUMMIT is the premier healthcare technology user conference where thought leaders and industry experts spanning the ecosystem convene to learn from each other, network, and collaborate to solve complex challenges and redefine the future of healthcare…not to mention have a little fun!

The next #PCCSUMMIT25 will take place at the ARIA Resort and Casino in Las Vegas, NV from March 31 – April 2, 2025. Room blocks have been secured at the ARIA Resort and Casino.

  • Why Attend
    • To learn from and connect with some of North America’s foremost experts across the healthcare continuum
    • To enhance your knowledge, adopt new tools, and learn best practices to advance how and where care is delivered in your community
    • To join fellow groundbreakers and changemakers leading the healthcare transformation through connection and innovation, advancing care for all
  • Learning
    • Engage in expert-led sessions where you’ll hear stories of innovation and learn techniques you can apply to your practice that will make a meaningful impact
    • Explore how to eliminate silos across care settings and enabling timely and effective collaboration to improve outcomes and reduce the cost of care
    • Connect with PointClickCare experts, experience live demos, and get hands-on user guidance
    • Explore what 100+ PointClickCare integrated partners have to offer and find solutions that work for you and your team
  • Networking
    • Collaborate and connect with fellow PointClickCare users who are passionate about solving complex problems throughout the healthcare ecosystem
    • Meet the experts behind our best-in-class partner technology that is driving better care delivery and collaboration across the care continuum
    • Connect with industry thought leaders and influencers who are paving the way for the technology-powered healthcare transformation of the future
  • Having Fun
    • Enjoy the welcome reception, delicious breakfasts and lunches, the glamor of the Gala, and immerse yourself in the Las Vegas experience!

Breakout Session PowerPoints will be available to full conference pass holders after SUMMIT. You will have access to the resources shared by breakout speakers through the Attendee Hub, which will be open for 60 days after the event.

If you would like to sponsor and/or exhibit at SUMMIT, please visit our Partners page.

If you are taking advantage of our Pre-Conference sessions, a laptop is mandatory, but for all other sessions a laptop is optional.

Our sessions do not qualify for CE credits.

We recommend business casual attire for the conference sessions. Evening events are business casual/casual so please bring comfortable clothing and footwear. Our Gala Event will have a theme and suggested dress code – stay tuned!

Of course you can! However, they are not able to attend any event programming (e.g. breakouts, General Session). If you would like them to attend the Welcome Reception or Gala Night, you must purchase a guest pass ($349USD). You can add a guest pass to your registration at any time. All individuals attending these events must be 21+.

Typical weather in Las Vegas in March and April ranges from an average high of 22°C / 72°F and average low of 10°C / 50°F. The conference agenda takes place mainly inside with some special events outdoors, so please pack accordingly!

REGISTRATION

Please visit our registration page for more information and pass pricing.

Register for SUMMIT 2025 here.

A full registration pass includes:

  • Welcome Reception on Monday, March 31
  • Gala Event on Wednesday, April 2
  • Access to all general sessions, keynotes, and breakout sessions
  • Access to the Partner Expo Hall and PointClickCare Pavilion
  • Access to SmartBar and DemoBar — (Appointments required)
  • Meals:
    • Monday – Welcome Reception (light hors d’oeuvres and refreshments)
    • Tuesday – breakfast, lunch, breaks, and Wine and Cheese Reception
    • Wednesday – breakfast, lunch, breaks, and Gala Night (light hors d’oeuvres and refreshments)

You can email summit@pointclickcare.com with any registration and event questions.

Yes. To do so, go to the registration page. Once there, select the Already Registered? button and enter your information (email and confirmation number) to make the changes. You must change the name on the registration and any badge and emergency contact information.

If you cancel on or before January 29, 2025, you will receive a 100% refund. A 50% refund will be given to Attendees who cancel on or before February 28, 2025. No refunds will be offered for cancellations received on or after March 1, 2025.

To make a change to your registration (e.g., substitute an attendee), you can click here and select Already Registered?. Once you’ve signed in with your email and confirmation number, select Modify Registration and make sure to update all fields with the new information/changes you would like to make. Go through the entire form and click Save.

Early registration is recommended. Those wishing to attend SUMMIT can register up to the event dates as long maximum capacity is not met. You may register onsite but registering early offers discounts off the standard rates.

For security, we will require all SUMMIT attendees to present a valid photo ID to our registration desk to receive their badge.

On the Summary page of your registration, click on Add Group Member. This will begin the registration of your other group members. If you have already registered, click on Modify Registration in your email confirmation or go back to the registration page and select Already Registered?. Once you can view the details of your registration, select Add Group Member.

A receipt/confirmation will be automatically emailed to you from Cvent. If you do not receive your confirmation, please check your junk folder or spam filter. You can also email summit@pointclickcare.com and one of our team members can send it to you.

HOTEL AND TRAVEL

Harry Reid International Airport (LAS)
5757 Wayne Newton Blvd, Las Vegas, NV 89119, United States

We have secured a group rate at the ARIA Resort and Casino at $218 USD/night (plus applicable taxes and fees).

Please follow this link or contact the central reservation department +1 855 788 6775 to make your reservation and let them know you are booking for PointClickCare SUMMIT 2025.

Discounted rate will be offered until 11:59 p.m. on March 7, 2025.

Check-in: 3:00 p.m.

Check-out: 11:00 a.m.

Transportation is not included to and from the airport. Las Vegas has multiple modes of transportation to the ARIA Resort and Casino, which include Uber, Lyft, and local taxis.

Parking is not included for those driving to SUMMIT. Parking costs at the hotels are:

ARIA Resort and Casino

  • Valet: $35-40 USD/day
  • Self-Park: $18-23 USD/day

To make changes to an existing hotel reservation, please call the reservation support line:

ARIA Resort and Casino – +1 855 788 6775

If you need to cancel your hotel room, refunds will be issued if cancelled at least seventy-two (72) hours in advance of your confirmed arrival date.

Yes, you can do it by calling the hotel directly: ARIA Resort and Casino – +1 855 788 6775

Yes, to confirm a hotel room within the group block, the room must be secured with a valid credit card and a hold of the $218 plus tax will be automatically held on the card provided by group or guest attending SUMMIT 2025.

Accommodation: Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.

All levels of the West Convention Center are accessible via elevator. Should you want/need a designated front row seat for any session(s), please let us know by emailing summit@pointclickcare.com.

Click here to view the ARIA Resort map

Click here to view the West Convention Center map

SESSION INFORMATION

Pre-Conference: Sessions available for an extra fee on Monday, March 31, 2025. Check out the Pre-Conference session options here.

General Sessions: Our mainstage presentations feature industry thought leaders and trailblazers, a keynote by a special guest, PointClickCare leadership, our product roadmap, and so much more.

Breakout Sessions: Sessions hosted by PointClickCare staff, customers, partners, and industry experts. Breakout sessions take place at various times over two days: April 1-2, 2025.

PointClickCare Showcase Theater Sessions: Visit our 15-minute theater presentations, held in our PointClickCare Showcase (booth) in the Pinyon Ballroom. Check the agenda regularly for updates on theater presentations available to you.

Breakout Session PowerPoints will be available to full conference pass holders after SUMMIT. You will have access to the resources shared by breakout speakers through the Attendee Hub, which will be open for 60 days after the event.

SPEAKERS

Our SUMMIT 2025 Call for Proposals is now closed. We are no longer accepting proposal submissions.

If you have not heard from us by January 2025, please reach out to summit@pointclickcare.com and we would be happy to help.

If you are confirmed as a speaker, you will receive a proposal acceptance email with further instructions that includes login instructions for our Speaker Portal, how to register if you haven’t already, and what template to use for your presentation. The Speaker Portal will also have key deadlines/due dates for your speaker materials.

Check out the most up-to-date SUMMIT agenda here.

Check out the most up-to-date SUMMIT agenda here. If you are still unclear about your session date and time, please email summit@pointclickcare.com.

Please visit the Speaker Portal for presentation and other deadlines. The link to the Speaker Portal would have been emailed to you after your proposal acceptance email. If you can’t find it, check your junk mail and spam filter. If you still can’t find it, please email SUMMIT@pointclickcare.com and someone will assist you.

Yes, you must bring your own laptop as one will not be provided for you.

A room captain will be assigned to your room and available for any questions you have, leading up to your session, and audience management. They will be wearing a PointClickCare SUMMIT branded polo shirt or t-shirt.

Audience sizes will vary but please plan for 50-250 attendees to be present for your session.

ACCESSIBILITY

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. To request accommodation(s) not already captured in your registration form, or for inquiries about accessibility, please contact summit@pointclickcare.com.

To be respectful of those with allergies and environmental sensitivities, we ask that all SUMMIT attendees, partners, vendors, and staff, please refrain from wearing strong fragrances.

All PowerPoint presentations will be created with accessible font sizes and types. Large print materials and resources are available upon request. To request specific large print materials, please email summit@pointclickcare.com.

A designated prayer room will be booked for this event.

Room details coming soon.

Printed resources (if applicable) will be available before presentations and breakout rooms upon request. To request printed resources, please email summit@pointclickcare.com.

A designated quiet room will be booked for this event.

Room details coming soon.

Service animals are welcome at SUMMIT and in all spaces of the convention center.

Accommodation: Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.

All levels of the West Convention Center are accessible via elevator. Should you want/need a designated front row seat for any session(s), please let us know by emailing summit@pointclickcare.com.

Click here to view the ARIA Resort map

Click here to view the West Convention Center map

At SUMMIT, we will be offering a variety of food choices and options (e.g., vegan, vegetarian, halal, and kosher). Should you have any specific dietary restrictions or preferences, please let us know when you register for SUMMIT, or email summit@pointclickcare.com. Please note, some food being served at SUMMIT may contain nuts and will be labelled accordingly. If you have a serious food allergy or airborne allergy, please indicate this in your registration form or notify us as soon as possible so we can plan the menu accordingly.

ATTENDEE HUB and MOBILE APP

Attendee Hub is the desktop version of the SUMMIT event mobile app. Here you can build your schedule/agenda, connect with other attendees, check out sponsors and partner solutions, build your attendee profile, participate in Q&As, surveys, access event content and resources, and so much more.

Details will be shared closer to the event.

Our SUMMIT mobile app gives you the opportunity to build your schedule/agenda, connect with other attendees, check out sponsors and partner solutions, build your attendee profile, participate in Q&As, surveys, access event content and resources, and so much more.

Details will be shared closer to the event.