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Connect at Summit Agenda breakout session

CONNECT@SUMMIT Agenda at a Glance

Summit Break Image closeup

We are excited to share our incredible lineup of CONNECT@SUMMIT 2022 breakout room tracks.

All sessions are complimentary for attendees and feature some of the hottest topics in healthcare.

Look out for more session and breakout registration details throughout the summer!

Breakout Tracks:

  • Learning Lab
  • Customer Success Stories
  • Policy and Regulation
  • Financial Health
  • Resident Experience
  • Clinical Outcomes
  • Care Collaboration/Transition of Care
  • Staff Efficiency and Retention
  • Business Operations
  • Diversity, Equity and Inclusion

Pre-Conference Learning Series

If learning to do more with PointClickCare is a priority for you, then you’ll want to take advantage of this year’s pre-conference training sessions. These sessions offer attendees the chance to have uninterrupted time to learn and collaborate with the PointClickCare super user community.

You will learn how to maximize PointClickCare technology in your workplace by gaining in-depth knowledge of key solution areas – and you’ll be able to immediately apply what you learned at your facility or your community!

You can register for our pre-conference learning sessions when you register for CONNECT@SUMMIT. If you have already registered, you can modify your registration by clicking already registered.


Tuesday, November 1, 2022

Note: Participants must bring a laptop for hands-on activities.

Questions? Email summit@pointclickcare.com

This Year’s Sessions Include:
Available to in-person attendees only

Date: Nov. 1, 2022
Time: 8:30 a.m. – 12:00 p.m.
Duration: 3.5 hours
Cost: $349 USD

Audience: SNF/SL DON (Director of Nursing), Administrators, Nurse Practitioners, Physician Assistants, Staff Nurse, Nursing Supervisor, Interdisciplinary Team
Knowledge Level: Intermediate

Session Details:
In this new hands-on session, we will discuss the significance of value-based care throughout an individual’s healthcare journey. Our approach will be to discover workflow efficiencies to encourage effective and efficient clinical chart management to improve quality of care and clinical outcomes.

This interactive course will lead learners through a case study of Mrs. Jones’ journey to wellness, laying the framework for a more integrated approach to care that encourages collaboration, compliance, and improved clinical outcomes. We will discuss the necessity of using real-time data to develop a network that provides visibility into Mrs. Jones’ existing conditions, as well as how to optimize the use of PointClickCare and interoperability to support a successful value-based care plan.

When you complete this session, you will be able to:

  • Define value-based care
  • Discuss how data can drive collaboration and increase organizational visibility in narrowing networks
  • Identify how to use PointClickCare Connect to view shared documents and improve collaboration among all care providers
  • Analyze the ADT (admission, discharge, transfers) process in PointClickCare to avoid duplications
  • Identify how to import shared clinical documentation during the admission process to decrease transcription errors
  • Examine admission workflows in PointClickCare that can improve efficiency and decrease duplicate documentation
  • Identify how to use the PointClickCare Connect dashboards and portals to increase compliance and reduce the risk of negative outcomes
  • Recognize how to maintain accurate assessment/forms schedules to ensure completion and compliance
  • Analyze the discharge process in PointClickCare to ensure electronic health record (EHR) compliance post-discharge
  • Examine how PointClickCare Connect post-discharge email notifications can improve collaboration and increase occupancy

Date: Nov. 1, 2022
Time: 2:00 p.m. – 4:30 p.m.
Duration: 2.5 hours
Cost: $249 USD

Audience: SNF/SL DON (Director of Nursing), Staff Nurse, Nursing Supervisor, Pharmacy Operations, Consultants and Account Managers
Knowledge Level: Beginner/Intermediate understanding of Integrated Medication Management (IMM)

Session Details:
In this hands-on training session, participants will learn key practices to drive clinical and operational excellence by optimizing PointClickCare’s medication management solutions to increase medication administration efficiency and reduce medication-related risks. This session will equip participants with the ability to enhance their safe ordering and medication administration practices, ensure regulatory compliance, and implement monitoring and management solutions.

When you complete this session, you will be able to:

  • Leverage tools to improve safety, efficiency, and medication costs through use of formulary management, clinical order review library, and order templates
  • Use portals and dashboard views to implement best practices
    Pre-Requisites: We recommend taking the SmartZone training course entitled: Introduction to Orders in PointClickCare (PCC-CSNF-0070)

Date: Nov. 1, 2022
Time: 8:30 a.m.– 12:00 p.m.
Duration: 3.5 hours
Cost: $349 USD

Audience: Business Office Manager, CIO, Administrator, and other financial users
Knowledge Level: Beginner/Intermediate

Session Details:
In this new hands-on, interactive training session, participants will learn how to get the most out of PointClickCare by managing and optimizing the daily, weekly, and monthly business office operations.

When you complete this session, you will be able to:

  • Enhance the preadmission process for PDPM, Medicaid Pending, and other payers
  • Manage eligibility verification
  • Identify and optimize the day-to-day tasks for the Business Office Manager
  • Review billing processes and strategies
  • Review the month-end process
  • Review Days Sales Outstanding dashboard and reports

Date: Nov. 1, 2022
Time: 1:00 p.m. – 4:30 p.m.
Duration: 3.5 hours
Cost: $349 USD

Audience: Admission Coordinator and Business Office Manager
Knowledge Level: Intermediate/Advanced

Session Details:
In this new hands-on session, participants learn how to create facility templates and packets using Document Manager. This training equips participants with knowledge to create electronic documents. Sample documents will be provided in a PointClickCare training database for use during the session.

When you complete this session, you should be able to:

  • Understand the value and workflow that Document Manager brings to your organization
  • Update Document Manager Setup and Security
  • Build templates and packets
  • Complete the signing ceremony
  • Monitor dashboard and reports

*If you have documents that you would like to discuss during Q&A, please bring them to the session. Some examples can include:

  • Admission Documents
  • Clinical Resident Agreements
  • Financial Resident Agreements

Date: Nov. 1, 2022
Time: 8:30 a.m. – 3:30 p.m.
Duration: 6 hours
Cost: $599 USD

Audience: Medical Records/HIM, CIO, CISO, In-House Counsel, DON, Administrator, Manager
Knowledge Level: Intermediate

Session Details:
Let’s face it: Litigation is inevitable in long-term care; however, your understanding of the EHR, how you manage your database, and the workflows employed by staff can have a material impact on discovery, deposition, and trial outcomes. Not only does this impact the production of complete records for litigation, but also how staff respond in deposition. Understanding how you can optimize your system for success in litigation and implement setup and workflow processes to promote regulatory compliance AND defensibility in court is integral to protecting your facility and workforce.

When you complete this 2-part (6-hour) session, you will be able to:

  • Demonstrate the required shift in thinking of record keeping in digital formats and how that affects response to litigation
  • Articulate what managing EHR data means within the context of producing records for review
  • Identify and eliminate pitfalls to defense
  • Adapt staff training to mitigate litigation risk from documentation

PointClickCare Showcase

At CONNECT@SUMMIT, stopping by the PointClickCare Showcase is a must!

Drop in on the Showcase theatre for an engaging product/solution demonstration or connect with PointClickCare team members to get your product and solution questions answered. We’re here to help and look forward to CONNECTing with you!

Looking to connect with a PointClickCare representative to have a one-on-one interactive engagement or to answer your questions about PointClickCare products and solutions?


Book a one-on-one appointment with a PointClickCare expert to learn more and to optimize your current PointClickCare solutions.


Book a one-on-one appointment with a PointClickCare expert to schedule a personalized demonstration of the PointClickCare solutions you wish to use in the future.